1. Print these directions before proceeding because you will have to restart your computer.
2. Open the Task Manager by pressing "Ctrl," "Alt," and "Delete" together. Click the "Processes" tab.
3. Scroll down and click "wgatray.exe." Click "End Process" to stop this program from running.
4. Restart your computer and press "F8" consistently before the Windows logo screen to launch the Windows Options Menu. Scroll down the menu and select "Safe Mode." Press "Enter" to log into Windows Safe Mode.
5. Double-click "My Computer" on your desktop and double-click the "C:" drive. Double-click the "Windows" folder and double-click the "System32" folder. Locate the "WgaTray.exe" file and delete it.
6. Double-click the "dllcache" folder in the System32 folder. Locate the other "WgaTray.exe" and delete it.
7. Click the Windows "Start" button and click "Run." Type "regedit" (without quotes) and press "Enter" to open the registry.
8. Click "HKEY_LOCAL_MACHINE" on the left panel and click "SOFTWARE." Click "Microsoft" an click "Windows NT." Click "CurrentVersion" and click "Winlogon." Click "Notify." Delete the "WgaLogon." folder. Close the registry and restart your computer normally.
2. Open the Task Manager by pressing "Ctrl," "Alt," and "Delete" together. Click the "Processes" tab.
3. Scroll down and click "wgatray.exe." Click "End Process" to stop this program from running.
4. Restart your computer and press "F8" consistently before the Windows logo screen to launch the Windows Options Menu. Scroll down the menu and select "Safe Mode." Press "Enter" to log into Windows Safe Mode.
5. Double-click "My Computer" on your desktop and double-click the "C:" drive. Double-click the "Windows" folder and double-click the "System32" folder. Locate the "WgaTray.exe" file and delete it.
6. Double-click the "dllcache" folder in the System32 folder. Locate the other "WgaTray.exe" and delete it.
7. Click the Windows "Start" button and click "Run." Type "regedit" (without quotes) and press "Enter" to open the registry.
8. Click "HKEY_LOCAL_MACHINE" on the left panel and click "SOFTWARE." Click "Microsoft" an click "Windows NT." Click "CurrentVersion" and click "Winlogon." Click "Notify." Delete the "WgaLogon." folder. Close the registry and restart your computer normally.
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